An Emerald Jewellery take your privacy very seriously. We ask that you read this Privacy Policy carefully as it contains important information about what to expect when we collect personal information about you, including how we will use your data and the steps that we take to ensure that it is kept safe.
Emerald Jewellery shall process all personal information in accordance with data protection legislation and regulations relating to the processing of personal data and privacy.Emerald Jewellery is responsible as ‘controller’ of personal information for the purposes of those laws.
What personal information do we collect about you?
In order to provide you with our services and products and the legitimate interests of Emerald Jewellery, we may collect personal information about you from our websites, telephone conversations, emails, and written and oral communications. We may, for example, keep a record of your name, address, email address and/or telephone number.
In addition to the information you knowingly provide, Emerald Jewellery collects the domain names and IP addresses of its visitors to the websites https://www.ejindia.com along with usage statistics (for example, types of web browsers and operating systems used) and browsing history. This data is used to promote our services. Emerald Jewellery may combine this information with the personally identifiable and other information it collects.
How will we use your personal information?
We will primarily use your personal
information to provide our services and products to you.
We may also use your personal information for
one or more of the following purposes:
- a) to process requests and purchases and
manage your interactions with us;
- b) to communicate with you about
services or products you have requested from us: for example, in the
event that the service or product you have requested is unavailable;
or if there is a query or problem with your requests; or when (in
accordance with your preferences) we keep in touch with you about
similar services or products;
- c) for record-keeping purposes;
- d) to fulfil our legal obligations (for
example, where we are required to keep records of transactions or
share information with authorities);
- e) to improve the quality of our
services;
- f) subject to the terms of this Privacy
Policy and your preferences, for marketing purposes and so that we
can improve and tailor the services and/or products we offer
you;
We may also use aggregate information and
statistics for the purposes of monitoring website usage in order to help
us to develop our website and our services. We may also provide such
aggregate information to third parties, but these statistics will not
include information that can be used to identify you.
Disclosure of your personal information
In order to provide our services and
products, we may, occasionally, appoint other organisations to carry out
some of the processing activities on our behalf. These may include, for
example, technology hosts, printing companies and mailing houses. In
these circumstances, we will ensure that personal information is
properly protected and that it is only used in accordance with this
Privacy Policy.
In very limited circumstances, we may
disclose your personal information to third parties if we are under a
legal obligation to do so.
What if you do not want to receive marketing
information?
We consider it is in Emerald Jewellery’s
legitimate interest to keep you informed about what we offer. If you
would rather not receive marketing information from us, please contact
us (see the section “How to contact Emerald Jewellery” below).
If you agree to us providing you with
marketing information or Emerald Jewellery news, you can always opt out
at a later date or narrow your preferences. You are in control of what
you receive. However, please note that where you withhold or withdraw
your consent to be contacted in this way, we may be unable to keep you
informed of new services, products, events and/or special offers that
may interest you.
Cookies and other information-gathering
technologies
Our website https://www.ejindia.com uses cookies.
In common with many other website operators,
we may use standard technology called ‘cookies’ on this site. Cookies
are small pieces of information that are stored by your browser on your
computer’s hard drive. Our cookies enable us to understand who has seen
which pages and advertisements, to determine how frequently particular
pages are visited and to determine the most popular areas of our
website. Our cookies also enable us to enhance your visitor experience
by storing information about the products and services that you select
between visits so that we can provide you with focused information each
time you visit our website.
Most browsers automatically accept cookies,
but you can usually change your browser to prevent cookies being stored,
however if you turn cookies off this will limit the service that we are
able to provide to you.
Our cookies do not store sensitive
information such as your name, address or payment details: they simply
hold the ‘key’ that, once you are signed in, is associated with this
information. However, if you would prefer to restrict, block or delete
cookies from our websites, or any other website, you can use your
browser to do this. Each browser is different, so check the ‘Help’ menu
of your particular browser (or your mobile phone’s handset manual) to
learn how to change your cookie preferences.
How we protect and keep your personal information
We keep your personal data for no longer than
necessary for a lawful purpose, such as processing a purchase (or for a
reasonable period after the purchase so that we can process any claim or
query).
We will also keep your contact details for as
long as we believe you wish to hear from us using those contact
details.
Emerald Jewellery takes the security of your
personal information seriously. Emerald Jewellery will attempt to
protect against the loss, misuse and alteration of your personal
information. Emerald Jewellery has implemented reasonable
administrative, technical and physical measures to protect your personal
information.
However, you should be aware that the use of
the Internet is not entirely secure and for this reason we cannot
guarantee the security or integrity of any personal information which is
transferred from you or to you via the Internet. We are not responsible
for the contents or policies of external websites and recommend that you
check the privacy and security policies and procedures of every website
that you use and submit your personal details to.
Access to your personal information and updating and correcting your
personal information
You have the right to request a copy of the
information that we hold about you. If you would like a copy of some or
all of your personal information, please send an email to info@ejindia.com
We want to ensure that your personal
information is accurate and up to date. If any of the information that
you have provided to us changes, for example if you change your email
address or name, please amend your details by contacting info@ejindia.com
You may ask us, or we may ask you, to correct
information you or we think is inaccurate, and you may also ask us to
remove information which is inaccurate or unnecessary. You have various
other rights including the right to object to or restrict certain types
of data processing, to withdraw consent where you have given it, to ask
us to transfer your data to a third party, and to raise any concerns
with the Information Commissioner.
Social media followers
Interaction on social
media
If you follow one of our social media
accounts, we receive basic personal data about you according to your
profile: your account name, gender, general interests, location, age.
You may also communicate with us directly and provide content in this
way. Our legal basis for processing this data is our legitimate interest
in providing social media and marketing content that is of interest to
our followers on social media.
Data Uses
This personal data will be used within the
terms and functionality of the social media sites.
Data Sharing
We are not responsible for the user terms or
activities of third party sites. However, Emerald Jewellery will not
sell your information nor permit others to do so. We will not share your
information with any third party except as stated in this Privacy Policy
or as required to operate our social media sites, provide our services
and/or products to you and/or administer your account.
Changes to Privacy Notice
We keep our Privacy Policy under regular
review. If we change our Privacy Policy we will post the changes on this
page, where appropriate, place notices on other pages of our websites
and advertise on our social media platforms. Any material changes that
affect how your personal data is used will be provided to you, so that
you may be aware of the information we collect and how we use it at all
times. This Privacy Policy was last updated on 9/10/2019.
How to contact Emerald Jewellery
If you would like to contact Emerald
Jewellery with any queries about our Privacy Policy, please send an
email to info@ejindia.com